Privacy Policy

1. Information We Collect

Information you give us directly

When you fill out our contact form, call us, or send us an email, you may share your name, phone number, email address, property address, and a description of your project. We only collect what you choose to provide.

Information collected automatically

When you visit our website, standard server logs and analytics tools may automatically collect your IP address, browser type, operating system, the pages you view, the links you click, and the referring website that brought you here. This data is collected in aggregate and is used to understand how visitors use our site.

Cookies

Our website may use cookies - small text files stored on your device - to remember your preferences and improve your experience. Analytics providers we use may also set their own cookies. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Some features of our site may not work correctly if you disable cookies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates
• Communicate with you about your project before, during, and after work is completed
• Improve our website and understand which content is most useful to visitors
• Comply with applicable legal obligations

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We use third-party tools for website hosting, analytics, and contact form processing. These providers access your information only to perform services on our behalf and are not permitted to use it for any other purpose.
• Legal requirements: We may disclose your information when required to do so by law or in response to valid legal process.
• Business transfers: If our business is sold or transferred, your information may be transferred as part of that transaction.

4. Data Retention

We keep your contact information and project-related communications for as long as necessary to complete your project and fulfill any warranty or follow-up obligations, and for a reasonable period afterward consistent with our business records practices. Analytics data is retained according to the settings of the analytics platform we use. If you would like us to delete your information, contact us and we will do so unless we are required to retain it by law.

5. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information
• Opt out of certain uses of your information

To exercise any of these rights, contact us using the information in Section 7 below. We will respond to your request within a reasonable timeframe.

6. Security

We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before sharing any information with them.

8. Children

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we handle your information.

10. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: